Frequently Asked Questions
Everything you need to know about your 2XU performance gear.
How do I choose the right size for compression gear?
To get the full benefits of compression, a precise fit is essential. Please refer to our size charts which use a combination of height, weight, and limb circumference to ensure you get the correct level of pressure.
What is the expected shipping time for my order?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Can I return or exchange my items?
Yes, we offer a 30-day return policy for items in original, unworn condition with tags attached. Please note that for hygiene reasons, socks and undergarments cannot be returned unless faulty.
How should I wash and care for my 2XU garments?
To maintain the elasticity of the fibers, machine wash in cold water with similar colors and air dry in the shade. Avoid using bleach, fabric softeners, or tumble dryers.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. International delivery times vary by location, and any applicable customs duties or taxes are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.
